The Crossroads Team is open for IN-PERSON and VIRTUAL appointments at this time, so you choose what is best for you!

If you are coming for an in-person visit, please read through the below carefully:

PRE-SCREEN SURVEY - You will be e-mailed a pre-screen survey 24 hours before your session. Please fill this out as promptly as you can BEFORE you come into the clinic.

MASKING - A mask is NO LONGER REQUIRED during our in-person visits unless you have a cough, cold, any respiratory symptoms or a fever OR if you have been requested to wear a mask by one of our practitioners. Of course, you can choose to continue to wear a mask at our clinic anytime.

We all really looking forward to seeing you soon!

Naturopathic Medicine

Naturopathic medicine offers the chance to tell your health story in detail. Naturopathic philosophy states that the primary goal is to get to the root cause, rather than focus on symptoms. It is about being proactive, empowered and taking charge of your health To achieve these goals, the primary focus is to work with each person on an individual level, creating a plan using natural medicine... Read More

Naturopathic medicine offers the chance to tell your health story in detail.
Naturopathic philosophy states that the primary goal is to get to the root cause, rather than focus on symptoms.
It is about being proactive, empowered and taking charge of your health
To achieve these goals, the primary focus is to work with each person on an individual level, creating a plan using natural medicines and lifestyle guidance to help them achieve their health goals for the long term.

What does a typical Naturopathic visit involve?
The initial visits are 1 hour and return visits are 30 minutes
A thorough review of your health history and goals
An in-depth assessment of diet, nutrition and lifestyle practices
A physical exam if indicated
Ordering of any tests if needed
Creation of a comprehensive treatment plan to begin to work on your health goals.


Acupuncture & Chinese Medicine

At the core of Traditional Chinese Medicine is the philosophy that qi (pronounced “chee”) or vital energy flows throughout the body. Qi enlivens the body and protects it from illness, pain and disease. Your health is a reflection of the quantity, quality and balance of your qi. Qi circulates through specific pathways called meridians. Meridians are like rivers and are connected to specific ... Read More

At the core of Traditional Chinese Medicine is the philosophy that qi (pronounced “chee”) or vital energy flows throughout the body.
Qi enlivens the body and protects it from illness, pain and disease.
Your health is a reflection of the quantity, quality and balance of your qi.
Qi circulates through specific pathways called meridians.
Meridians are like rivers and are connected to specific organs and glands in the body.
Just as a river transports water to hydrate plants, meridians transport life giving qi to nourish and energize all your cells, organs, glands, tissues and muscles.
Just as a dam blocks a river from flowing, when the qi is blocked, flow is restricted and nourishment cannot reach the intended place and symptoms arise.


Counselling / Psychology / Mental Health

We work with clients who have faced a wide range of issues including addiction, depression, anxiety, adoption & ADHD. We have helped clients who have had difficulty coping with stress or life challenges. We welcome clients who come from diverse backgrounds. Using a values-based, person-centered approach, we believe counselling is not one-size fits all.” We may use several parts of differ... Read More

We work with clients who have faced a wide range of issues including addiction, depression, anxiety, adoption & ADHD. We have helped clients who have had difficulty coping with stress or life challenges.

We welcome clients who come from diverse backgrounds.

Using a values-based, person-centered approach, we believe counselling is not one-size fits all.” We may use several parts of different therapies based on her client’s needs whether it’s ACT, CBT, DBT, Narrative, Mindfulness, or incorporating Somatic experiencing, Solution Focused Brief Therapy and Brainspotting.

We will go over what your goals are in counselling. In following sessions, we will explore some of the issues you are dealing with. We will collaborate to come up with an approach or solutions that will help you meet your goals.


Naturopathic Acupuncture

Empowerment, knowledge about our bodies, and reclaiming our hormonal health are pillars that Dr. Maya Matthews is immensely passionate about. As a Naturopathic Physician, Dr. Maya works closely with her patients to make them feel seen and heard, and to give them back their autonomy over their own health.

She firmly believes that the body has the ability to heal itself, all we have to do is listen to what it’s experiencing and gently guide it back toward health. Using natural therapies like nutrition, botanical medicine, vitamins and minerals and lifestyle changes, Dr. Maya acts as a guide to help women transform their period health and reclaim their menstrual cycles.

The powerful and driven women who work with Dr. Maya are here to unleash their inner queen and lead their life in the direction they’ve always wanted to go, without being held back by their periods each month.

Empowerment, knowledge about our bodies, and reclaiming our hormonal health are pillars that Dr. ... Read More

RPC, reg. #4174

She/Her

Humans are born as WHOLE beings; we are worthy of love and crave attachment, safety, and connection. Sometimes, we experience life events that may make us feel separated not just from others but from ourselves, too. We may start feeling stressed, angry, lonely, depressed, hurt, abandoned or unworthy of love. With that in mind, my sessions offer support to: ​

  • Individuals and couples who struggle with anxiety, depression, stress and burnout, parenting, relationship and life transitions, or marriage struggles.  

  • Individuals and couples who struggle with infertility, pregnancy loss and postpartum depression.

  • Individuals and couples who are trying to conceive a child via donor.

  • Individuals and couples who are coping with involuntary childlessness.

  • Parents who need support Blended Families
  • I teach communication and emotional intelligence to individuals and groups.   

I am a registered Clinical Counsellor with the designation RPC and work with individuals, couples, families, organizations, and workplace teams.  ​

​Therapeutic Approach:

​ - Knowing that each person is unique, a person-centered approach is applied in our sessions. The core of this approach is reflective listening. It provides you with perspectives and support as you go through the stages of change and healing at a safe and comfortable pace. Each of us holds unique cultural, personal, and societal values. Using a person-centered approach, we will work together to assist you in acquiring a personalized and practical set of tools you can use daily to achieve your goals. Having experienced trauma, loss, and infertility grief in my personal life, I know what it feels like to be stuck, helpless, and, worst of all, hopeless. My core values of compassion, inclusion, integrity, and community motivate me to promote good mental health and its positive impact on quality of life.  I do my inner work and strive to constantly improve and stay informed with the latest research and practice in psychology and human experience.  ​

Therapeutic Strengths:

​ - Our sessions are focused on building authentic connections and creating a space where you can feel safe, seen and heard. Healing requires participation, and doing so will help explore your stages of readiness to do the work. The sessions are based on various modalities such as person-centered, solution-focused, cognitive behavioral, family systems, internal family systems, motivational interviewing, mindfulness, body movement, and more. We will tap into your inner strengths and reach a place of empowerment and hope. With the tools you learn in our sessions, they will help you re-write your story and have the happy, fulfilling life you were meant to live.

RPC, reg. #4174 She/Her Humans are born as WHOLE beings; we are worthy of love and crave attach... Read More

Sandy is a Registered Acupuncturist, Tuina Therapist, Medical Qigong Therapist, and Daoist Priest. She completed the Acupuncture Program at Vancouver Career College in Burnaby and she completed her certification in Tuina therapy, cupping, moxibustion and gua sha with the International College of TCM (ICTCM) (now known as the Tzu Chi International College of TCM).

Sandy is a Registered Acupuncturist, Tuina Therapist, Medical Qigong Therapist, and Daoist Priest... Read More

Justin is finishing his final year at the Canadian College of Naturopathic Medicine-Boucher. While in school, he has been working at the front desk at Crossroads Naturopathic for the past 4 years so he may be a familiar face to you already. Appointment visits with Justin will be supervised and overseen by Dr. Rida Wang who has been in practice for over 20 years. Over his years of studies, he has developed an interest in nutrition, digestion issues, weight management, fatigue/sleep, optimizing overall health, and hormonal health! Available testing includes: general blood work, food sensitivity testing, hormonal testing, gut microbiome testing, and SIBO testing. Outside of his studies, Justin enjoys spending his spare time in the mountains camping, hiking, or snowboarding. Originally from Cambridge Ontario, Justin can always be found exploring the city and enjoying new experiences.

Justin is finishing his final year at the Canadian College of Naturopathic Medicine-Boucher. Whil... Read More

Masha is a Registered Clinical Counsellor located in Vancouver, BC, where she offers in-person, phone and video counselling to individuals, couples and families. Trained in Europe, US and Canada, she has worked with youth, adults, and seniors, specializing in complex trauma, grief and loss, stress management, personality disorders and life transitions in Europe, Asia and Canada. Masha’s practice also includes addressing anxiety, depression, addictions and relationship issues.

Passionate about her work, Masha engages in authentic, compassionate dialogues with her clients, co-creating a space of non-judgment and safety. Her unwavering support allows clients to work through pain and heal from trauma. Besides evidence-based frameworks like Cognitive-Based Therapy (CBT), Emotion-Focused Therapy (EFT), and Existential Therapy, her creative approach also employs a variety of mind-body techniques, and includes art, science, literature and Wilderness Therapy into her work with individuals, couples, families and communities.

Masha firmly believes in the organismic wisdom of another, and the power of presence and unconditional positive regard to harness individual and communal healing and change. Since the start of her private practice in 2013, she has organized multiple workshops, support groups and programs like “Healing Dialogues with Life” and “Physics of the Mind: The Science of Well-being”. She has also worked with immigrant, LGBTQ2, and Vancouver’s Downtown East Side communities.

In her free time, Masha enjoys being in nature, walking her dog, and spending time with the people she loves.

Client focus:

Individuals, Youth, Couples, Families

Types of therapy:

Cognitive Behavioral Therapy (CBT), Emotion-Focused Therapy (EFT), Existential Therapy, Solution-Focused Therapy, Narrative Therapy, Mindfulness-Based Stress Reduction, Attachment Theory, Open Dialogue Techniques and Nature Therapy

Skills:

Complex trauma and PTSD, Grief and Loss, Stress Management, Anxiety, Depression, Addiction, ADHD and Autism Spectrum, LGBTQ2 and transitioning, Chronic health and pain management, Disabilities, Dissociative Identity Disorder, Personality Disorders, Self Esteem and body image, Sleep problems, Youth 12-19 and Parenting

Masha is a Registered Clinical Counsellor located in Vancouver, BC, where she offers in-person, p... Read More

Dr. Nayumi Saiki, ND

Dr. Nayumi Saiki is a licensed Naturopathic Doctor who strongly believes in the healing power of nature and Naturopathic Medicine. She feels passionate about helping her patients achieve their optimal state of health.

Dr. Nayumi’s practice offers individualized holistic healthcare with special interests in the area of children’s health, women’s health and pain management using combination of diet and lifestyle counselling, acupuncture & Asian medicine, botanical medicine, homeopathic medicine and nutritional supplements. She treats patients with concerns both acute and chronic in nature.

Dr. Nayumi completed her Bachelor of Science degree in Kinesiology from Simon Fraser University and the Doctor of Naturopathic Medicine program at the Canadian College of Naturopathic Medicine in Toronto.

Her additional training includes - Naturopathic Care in Children’s Health - Naturopathic Doula - Medical Herbalism - Facial Rejuvenation Acupuncture - Neuro-Meridian Integrative Acupuncture - Clinical Homeopathy - Orthomolecular Medicine

Dr. Nayumi is registered with the College of Naturopathic Physicians of British Columbia and the College of Naturopaths of Ontario. She is an active member of the Canadian Association of Naturopathic Doctors and British Columbia Naturopathic Association.

She is fluent in English & Japanese.

Dr. Nayumi Saiki, ND Dr. Nayumi Saiki is a licensed Naturopathic Doctor who strongly believes in... Read More

Dr. Ogilvie’s passion lies in using an array of naturopathic modalities, including nutrition and lifestyle changes, nutraceuticals, IV therapy, acupuncture, herbal medicine, and homeopathy, to achieve desired health and wellness outcomes. Tailoring modalities to the unique needs of each patient, she employs a strategic layered approach to achieve outstanding results. She runs a general family-focused practice, with particular interest in: o Digestive wellness o Endocrine health – including thyroid and adrenal o Women’s health o Mental health o Auto-immune and chronic complex illness – CFS/ME, fibromyalgia

Dr. Ogilvie’s passion lies in using an array of naturopathic modalities, including nutrition and ... Read More

“Hello & Welcome”

Working as Registered Acupuncturist (RAc) and Traditional Chinese Medicine Practitioner (RTCMP) for 18+ years, I am honoured to provide compassionate & inspiring health care for women, men & children.

I HAVE A SPECIAL FOCUS IN;

Women’s Health •enhancing fertility, supporting IVF & IUI, optimizing hormones during periods, pregnancy, post partum and menopause

Men’s Fertility •optimizing hormones, improving sperm markers, calming the nervous system

Sleep •difficulty falling asleep, staying asleep or waking too early

Emotions •reducing stress, anxiety, depression, irritability, anger

I ALSO EFFECTIVELY TREAT;

Digestion •constipation, diarrhea, heartburn, indigestion, gas, bloating, blood sugar/diabetes, candida, parasites

Body Pain •headaches, neck, shoulder, arm, wrist, back, herniated discs, hip, knees, ankles

Men’s Health •prostate issues, cardiovascular issues, stress reduction

Colds & Flus •reducing symptoms •boosting immune system

Seasonal Allergies •reducing sneezing, runny nose, congestion

TRADITIONAL CHINESE MEDICINE is a comprehensive medicine and I treat patients with:

Acupuncture , Acupressure , Herbal Medicine, Massage, Nutrition & Dietary Support, Lifestyle Improvements, Mindfullness

I look forward to support you with compassionate & effective health-care,

Jen

Registered Acupuncturist (RAc)

Registered Chinese Medicine Practitioner (RTCMP)

“Hello & Welcome” Working as Registered Acupuncturist (RAc) and Traditional Chinese Medicine... Read More

Dr. Jean Wong, ND is a registered naturopathic doctor in BC with over 10 years of experience in healthcare. She earned her medical degree from University of Dublin, Ireland and her naturopathic degree from CCNM in Toronto.

Dr. Wong is passionate about primary healthcare that integrates conventional and natural treatments, with a goal to address the whole person – mind, body, and spirit – for optimal health.

Dr. Wong provides personalized protocols to treat the root cause of health concerns with evidence-based research. She stays up-to-date with the latest clinical updates by attending conferences.

Dr. Wong incorporates various treatments in her practice, including nutritional and lifestyle counselling, acupuncture, botanical medicine, IV vitamin/mineral therapy, chelation therapy, and prescriptive medications.

Her practice includes:

• Digestive Health Disorders: Small Intestinal Bacterial Overgrowth, Irritable Bowel Syndrome (IBS), Chronic loose stools, Constipation, Gastric Reflux

• Female Hormone imbalances: PMS, Irregular periods, Painful or heavy periods, Menopause

• Adrenal Health: Fatigue, Exhaustion, Anxiety

• Skin Conditions: Eczema, Acne

• Health Maintenance & Screening: Optimize nutritional levels, Diet and lifestyle counselling, Annual physical exam

Dr. Wong provides appointments in both English and Mandarin, and offers a free 15-minute consultation to new patients.

In addition to her passion for primary healthcare, Dr. Wong enjoys an active lifestyle that includes hiking, spending time at the beach, and supporting local farmers markets.

Dr. Jean Wong, ND is a registered naturopathic doctor in BC with over 10 years of experience in h... Read More

Hi, my name is Zoe Ho (she/they). I am a trauma-informed registered clinical counsellor (RCC) #21175 at Crossroads Naturopathic. As well, I have 10 years+ experience as a somatic therapist and yoga instructor (PRYT 600; E-RYT-500).

I am a first-generation immigrant, storyteller and artist who has lived and worked in Asia, Vancouver and in Canada’s Arctic; where I worked to bring powerful Indigenous voices to broadcast and print media. This experience taught me deep empathy and listening, propelling my journey into yoga and somatic therapy training, followed by a Masters in Counselling Psychology.

In between, I survived cancer, divorce, and marginalization trauma, and learnt to emerge with resilience, humour, curiosity, and self-compassion. I now infuse these ingredients into my evidence-based work with clients.

I facilitate embodied-mindfulness workshops for national cancer support organizations, and corporate clients such as Gallup Inc., and Google Asia.

Hi, my name is Zoe Ho (she/they). I am a trauma-informed registered clinical counsellor (RCC) #21... Read More

Hi, my name is Dr. Kristen Brown. I am a naturopathic doctor who practices holistic family medicine and I feel passionate about guiding my patients to achieve lifelong health and wellness!

My practice offers general naturopathic family healthcare.

My areas of focus on with my patients: (this is not a complete list!)

Women’s health Peri and post-menopause care, PMS, period pain, irregular cycles, fertility challenges, pregnancy and post-partum health care, birth control counselling

Children’s health well-baby and toddler physical exams, picky eating, childhood allergies, eczema and digestive difficulties in children, teen health

Digestive health IBS, reflux, SIBO, constipation, investigation of food allergies and sensitivities

Skin health dermatitis, acne, eczema, psoriasis, skin infections

Naturopathic mental health care Mood support, care and wellness for symptoms of depression and anxiety

Acute illness such as: upper respiratory infections, sore throat, ear infections

What I focus on for my treatments:

Nutrition and healthy eating: building healthy, sustainable habits and supporting a healthy relationship with food

Mindful and intuitive eating and the practice of this.

Stress management and relaxation techniques, naturopathic counselling are an integral part of my practice each day at the clinic

Herbal medicine and clinical nutrients may be incorporated into your plan

My practice has evolved over the past 17 years. I have felt drawn to focus much more on the care of hormonal health throughout our lives and as we age, mental and emotional well-being.

With my undergraduate degree in exercise science, I continue to have a genuine love for the amazing ways our bodies respond to exercise and movement which I often incorporate into my treatment plans with patients. My studies in naturopathic medical school at Bastyr University in Seattle, led me to a focus on women’s and children’s health, which I still deeply care about today in my practice.

Personally, I love to spend time outside trying to keep up with my two kids, who keep me hopping and remind me each day how to be a better human. I consider myself a lifelong student or learner of how to care for others, how to be compassionate with myself and how to juggle everything that each day brings!

Come and chat to me and we can help you begin your journey to optimal health and vitality!

Hi, my name is Dr. Kristen Brown. I am a naturopathic doctor who practices holistic family medici... Read More

Connie Pickett, RTC #3033

she/her

Connie Pickett is a clinical counsellor registered with the Association of Cooperative Counselling Therapists of Canada (ACCT). She’s also a Certified Clinical Trauma Professional and a Certified Life Coach.

If you’re dealing with grief/loss, anxiety/stress, the effects of COVID, parenting, divorce or a medical diagnosis such as cancer, she’s here to talk.

Connie knows first-hand that going through a life transition isn’t easy. As a trauma-informed counsellor, certified life coach, mom of 3 and 2x cancer survivor, she understands how overwhelming it can all be. Offering you a safe space to gently let go of everything you’ve been holding on to and help you find tools & strategies tailored to your needs.

With a warm, compassionate and intuitive style, she allows clients to be fully seen, heard and supported with tools and strategies to continue the work outside of sessions.

She’s passionate about working collaboratively with you using a holistic approach-taking into consideration not only your emotional health but how it impacts your physical and mental well-being, too.

“I believe no one should have to navigate through life’s challenges alone. Through non-judgemental conversation I’ll help promote positive shifts and experiences for you.”

My Approach:

Using a values-based, person-centered approach, she believes counselling is not one-size fits all.” She may use several parts of different therapies based on her client’s needs whether it’s ACT, CBT, DBT, Narrative, Mindfulness, or incorporating Somatic experiencing, Solution Focused Brief Therapy and Brainspotting.

She brings you her vast array of business and personal life experiences, as well as her training, an ongoing love of learning, and a passion for connection, to truly understand what you may be going through.

Know you’re not alone. Reach out for a no obligation free consultation.

“Thank you, Connie for all your help. You’ve supported me to communicate better with my husband, which has led to a much-improved relationship between the two of us. I greatly appreciate your expertise.” - SV

“You’ve had such a positive impact on my life - my mindset is so much healthier, I’m less anxious, and I have more confidence communicating my needs & boundaries”- RK

“Thank you for the session. It was really helpful for me. I definitely feel less tense and pain around what we worked on. Looking forward to next week.” - CJ

Connie Pickett, RTC #3033 she/her Connie Pickett is a clinical counsellor registered with the A... Read More

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Located at: 350 - 507 West Broadway, Vancouver
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